Shipping Information

If you do not live in the lower United States and would like to place an order please call us and we will do everything we can to place your order. Please note that the free shipping only applies to within the continental U.S.

Please be advised that it is the customers responsibility to be present when the product is delivered. This is especially important with items that are sent via freight or common carrier, where a 2nd attempt for delivery may incur an extra charge. While we will do everything we can to insure a smooth delivery and to enable clear communication between the shipper and the customer, ultimately the responsibility lies with the customer and any charges incurred will be at their expense (even if they chose to refuse the item).

Please note that free shipping and shipping charges (on those items that do not have free shipping) are intented for commercial non restricted areas with a loading dock only. The 5 Boros of NY may also be excluded. If you do not meet this criteria we reserve the right to either cancel your order or charge you the extra fees that we incur for these situations. If such a scenario arises we will be in contact with you as to what your preference is. While this will not occur in most cases it can happen, so please take note of this. Feel free to call us first if you would like to verify this before your order. Thank you for your understanding.