Return Policy

30-Day Return Policy Our return policy promises you no hassles if you return or exchange your item within thirty days of purchase. Return your purchase with its original packaging and in unused and resalable condition within 30 days and you will be eligible for a full refund, minus any restocking fees and shipping and handling charges (depending on the manufacturer, restocking fees are between 20% and 35%).

You must contact us prior to shipping back a return because we will need to supply you with a special return address. Do not ship back any returns to the originating address where the product came from. Please note that powered equipment, and custom orders are not eligible for refunds and, as some of the products we stock (including though not limited to certain utility carts) come only in custom order, you will probably want to verify before ordering a product whether or not that is the case. Please do not hesitate to contact us to verify this.

It is crucial to us that you are satisfied with every interaction you have with us—not just your purchase, but also the return process should you need to use it. Please call us prior to returning an item, so that your return will receive the correct exchange or credit.